A node opens again after a platform roll — even before its module was rebuilt for it

Opening a client's page on the staff portal on 2026-09-08 showed an empty frame — the page's frame rendered, the page's content did not — on both replicas, for hours. Nothing was wrong with the client's data. The module that declares the page's content type was not loaded on either replica.

What was happening

Three things lined up, and each one alone would have been survivable.

The module's prebuilt bytes were declined. A portal only ever adopted a prebuilt module built for exactly the platform build it was running. After a platform update, every module had to be rebuilt for the new build before the portal would take it — and until then the portal compiled the module itself from its sources.

Its sources did not match what had been built. The portal's copy of the module's sources had kept three files a repository commit had already deleted, so the bytes built from that commit never matched the sources the portal held, and the portal kept compiling its own — different — build.

After a restart, that build was gone. A build the portal compiles itself lives on the replica that compiled it. When the replicas were replaced, the record still pointed at that build, nothing rebuilt it, and every read of the type's content came back untyped. The health page said Degraded and nothing else.

What it does now

Reconnecting…
The server was updated. Reloading the page to pick up the latest version.