Pages stop failing to load while a portal shuts down
If a portal was shutting down or restarting at the exact moment a part of your page was still loading, that part could give up and show an error instead of its content — the comments section was where it showed up.
The cause was an ordering mistake in how the platform tidies up: the last piece of work to finish was releasing a resource that the tidy-up had, a moment earlier, already thrown away. Nothing was lost and nothing was corrupted; the page section simply reported a failure it had no business reporting. It now finishes cleanly.